Política de envío
At Élome, we aim to deliver your order as quickly and smoothly as possible.
Processing Times
Orders are typically processed within 1–3 business days.
Please note that processing times may be slightly longer during peak periods, holidays, or promotional events.
Once your order has been dispatched, you will receive a confirmation email.
Shipping Rates & Delivery Estimates
United Kingdom
- Free shipping on all orders
Shipping Information
Delivery times are estimates and may vary depending on:
- customs processing
- courier delays
- weather conditions
- peak shipping periods
Please ensure your shipping address is entered correctly at checkout. Élome is not responsible for delays or lost parcels caused by incorrect shipping information.
Tracking
Tracking availability may vary depending on the shipping destination and courier service used.
If tracking is available for your order, it will be sent via email once dispatched.
Customs & Duties
International customers may be responsible for customs fees, import duties, or local taxes depending on their country’s regulations.
Élome is not responsible for any customs charges incurred after shipment.
Lost or Delayed Parcels
If your order has not arrived within the estimated delivery timeframe, please contact us at:
Please include your order number in all correspondence.