Conditions d’utilisation

OVERVIEW

This website is operated by Élome. Throughout the site, the terms “we”, “us” and “our” refer to Élome. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the Terms stated here, you may not access the website or use our services.

SECTION 1 - ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using the website.

A breach of any Terms may result in immediate termination of your access to our services.

SECTION 2 - PRODUCTS

We make every effort to display our products as accurately as possible. However, colours and images may appear differently depending on your screen settings and device.

All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS & PAYMENTS

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent orders or pricing errors.

All prices are listed in the applicable currency displayed on the website and are subject to change without notice.

Payments are securely processed through trusted third-party payment providers.

SECTION 4 - SHIPPING & DELIVERY

Estimated shipping times are provided for guidance only and are not guaranteed.

Élome is not responsible for delays caused by shipping carriers, customs processing or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrectly entered addresses.

SECTION 5 - RETURNS & REFUNDS

Please review our Refund Policy here:

https://elome.co/policies/refund-policy

For hygiene reasons, worn or used slippers cannot be returned or exchanged.

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including logos, branding, images, graphics, text and product designs, is the property of Élome and may not be copied, reproduced or used without written permission.

Unauthorised use of our content may violate copyright and trademark laws.

SECTION 7 - THIRD-PARTY SERVICES

Certain services or content available through our website may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites or services and are not liable for any harm or damages related to third-party transactions.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy:

https://elome.co/policies/privacy-policy

SECTION 9 - ERRORS & INACCURACIES

Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping times or availability.

We reserve the right to correct any errors and to update information or cancel orders if necessary without prior notice.

SECTION 10 - PROHIBITED USES

You may not use the website or its content:

for unlawful purposes
to violate any laws or regulations
to infringe upon intellectual property rights
to upload malicious code or viruses
to collect customer data unlawfully
to spam, phish or scrape the website
to interfere with the security or operation of the website

We reserve the right to terminate access to our services for violations of these Terms.

SECTION 11 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure or error-free use of the website.

SECTION 12 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Élome shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our products or website.